Thank you for shopping at Digital Bundle! We want you to be happy with your purchase. This policy outlines our return and refund conditions for both digital and non-digital products.
- Digital Products (Ebooks, Creative Templates, Journals, Planners, Bundles) Due to their intangible nature, digital products are generally non-refundable. Once you download a digital product, we cannot offer a refund, exchange, or return.
Exceptions:
- Non-Delivery: If you don’t receive the download link within 7 days of your purchase, contact our support team (support@digitalbundle.com).
- Download Issues: If you encounter problems downloading your product, reach out to our support team within 7 days. We’ll assist you in resolving the issue and ensure you can access your purchase.
- Non-Digital Products For non-digital products, you are eligible for a full refund or return within 15 days of receiving your order.
To initiate a return:
- Contact our customer service team (support@digitalbundle.com) within the 15-day window.
- We’ll provide instructions on how to return the product.
- Once we receive the returned product in its original condition, we’ll issue a full refund within 5-7 business days.
Contact Us If you have any questions or concerns about our return and refund policy, feel free to contact us at:
Changes to This Policy We reserve the right to modify this policy at any time. Updates will be effective immediately upon posting on our website. We recommend reviewing this policy periodically for any changes.
By making a purchase with Digital Bundle, you agree to this policy in full.
Thank you for your understanding! We appreciate your business at Digital Bundle.